Candidates: FAQs Regarding COVID-19

We are committed to supporting our Candidates by providing timely and accurate information during the dynamic nature of the COVID-19 pandemic. As such, we will follow the Centers for Disease Control and Prevention (CDC) as well as government and WHO recommendations while working to minimize the impact on our Candidates and Charterholders.

Many Candidates who were scheduled to sit for the March 2020 FDP exam were the first to experience the disruption created by the current situation. Given that the FDPI’s paramount concern and priority is the health and well-being of our Candidates during the exam experience, we are offering these impacted Candidates the opportunity to sit for the October/November (Q4-2020) exam cycle, at no charge. Questions may be directed to candidate@fdpinstitute.org    

The FDPI is now offering all Candidates the option to sit for their exam via online procotoring administered via Prometric’s Remote Proctor Testing (RPT) platform. Learn more here

Online proctored exam takers: View Tips and Tricks for a successful exam experience here.

How did the global pandemic impact candidates sitting for the March 2020 exam?
During the March exam window, the global pandemic escalated, and many candidates were impacted. The small group of the FDP Candidates who wanted to test were able to sit for their exams during the first few days of the cycle. However, most candidates testing during the FDP exam window which occurred in the second half of March and early April, were affected by test site closures based on government restrictions and CDC and WHO directives. As a result, most FDP Candidates deferred their exam to the October/November 2020 window and will be testing at that time.

Do you anticipate an impact to the October/November exam window?
The October/November exam window is open, and we are not anticipating any disruptions at this time. Prometric has put in place new procedures at all test centers to prioritize social distancing and your safety. Should individual centers be impacted due to COVID-19, we will work closely with Prometric and with the individual candidates, as we did in March, to mitigate the impact, reschedule exams if needed, and support you through this process. 

If a Candidate was not able to sit in March, will they be prioritized in October/November? How will that affect my ability to get a seat in the October/November exam?
All Candidates registering for the October/November 2020 exam will be able to schedule an exam seat, based on seat availability at the chosen center. The FDPI works closely with Prometric to review capacity requirements prior to each exam window and during the window an ongoing basis. We assure you that we will make every effort to monitor demand and adjust plans as needed. In addition, the FDPI team is always available to answer your questions and help you find an exam seat if you need assistance. If you are registered for an exam in October/November, we urge you to schedule your testing appointment as soon as you receive authorization to do so. If you have difficulty scheduling your exam, please contact us at candidate@fdpinstitute.org     

If I am unable to schedule an exam seat for October/November, what steps should I take? 
Unfortunately, we are aware of limited appointment availability issues in some areas and are currently working with Prometric to have appointments added as quickly as possible. As centers re-open in a phased way, with COVID-19 precautions, there have been some issues with the process. We do appreciate your patience while we address this situation with our exam administrator, Prometric. You may check back to the scheduling area regularly as exam seats become available.

If you continue to have difficulty scheduling your exam, please contact us at  candidate@fdpinstitute.org.     

What social distancing and safety measures will be in place at the Prometric test centers when I test in October/November?
Your safety is our top priority. We have been working closely with Prometric to monitor the situation and follow all global and local guidelines. Prometric’s website is frequently updated with the latest information and they have implemented these health and safety measures at all Prometric test centers:

  • Make hand sanitizer available in the waiting area and prior to entering the testing room
  • Increase our cleaning and disinfecting regimens in between all testing appointments
  • Provide tissues to candidates upon arrival at the test center
  • Candidates must wear an approved mask 
  • Remind candidates to wash their hands or utilize hand sanitizer upon arrival at the test center
  • Enforce social distancing recommendations by limiting seat capacity at Prometric centers to half of normal capacity

Under what conditions will Candidates be eligible for a refund? 
In the unlikely event that our exam administrator Prometric is unable to administer exams during the scheduled exam window, in total or in part, the FDPI will consider various options for Candidates in order that they may test in alignment with our policies as described here. These accommodations may include rescheduling of exams to another future window or refunds of exam fees, at the FDPI’s full discretion.

Are FDP-approved exam prep providers still able to provide services during COVID-19 disruptions?
If you have elected to supplement your preparation with the content and/or services of a third-party prep provider, please contact them directly for more information about their offerings. It is FDPI’s current understanding is that authorized prep providers continue to offer prep services for the FDP exam.

FDP authorizes exam prep providers globally, as described on our website. The FDP curriculum and related study materials found on the Curriculum Materials page are the only preparation resources endorsed by the FDP Institute®. CAIA and the FDP Institute do not endorse, promote, review, or warrant the accuracy of the courses, products, materials, and/or services offered by any third-party preparatory program provider of CAIA Association–related information, nor does it endorse any pass rates claimed by third-party preparatory program providers. 

What procedures are in place to mitigate disruption for the October/November 2020 exam cycle?
Registration for the October/ November 2020 exam window closes September 30th, and we anticipate that candidates who registered will be able to sit for their exam at that time. The FDPI  will continue to actively follow the COVID-19 situation closely with our exam administration partner Prometric. Prometric is taking aggressive, proactive steps to ensure testing resumes and is ensuring safety of Candidates through a number of mitigation steps. More information about their risk mitigation efforts and management of the COVID-19 pandemic is available on their website, here.

If I am unable to sit for the October/November 2020 exam due to COVID-19, will I be required to pay again to register for the March 2021 exam? 
In the unlikely event that our exam administrator Prometric is unable to administer exams during the scheduled exam window, in total or in part, the FDPI will consider various options for Candidates in order that they may test in alignment with our policies as described here. These accommodations may include rescheduling of exams to another future window or refunds of exam fees, at the FDPI’s full discretion.

Test Site/Safety Concerns:

Where can I get the most up to date information from Prometric regarding test center closures?
the FDPI and Prometric are currently scheduling Candidates for the October/November exam window.
Prometric updates may be accessed here. If there is a change to your exam appointment Prometric will contact you directly.
The FDPI will communicate with you by email with any information about changes to your exam or the exam window. Please review your FDP profile, at www.fdpinstitute.org to ensure your primary email is up to date.

Also, if you have unsubscribed to any FDPI email you may not be contacted with important updates. To re-subscribe please contact us at candidate@fdpinstitute.org.     

What measures has Prometric taken to ensure the safety of Candidates?
Please review Prometric’s website for information about what they are doing to ensure the safety and well-being of Candidates.

Will the FDPI be adding additional test dates?
The FDPI extended the two week exam window with an additional two weeks at Prometric test centers, as well as an additional online proctoring day in December. The FDPI has no intention to deliver exams outside of our previously published and established exam windows, which are determined years in advance with Prometric. More details about our scheduled windows may be found here.


Q4-2020 Exam Candidates: Prometric continues to monitor the global pandemic. Due to COVID-19 some locations are experiences site closures and/or appointment capacity reductions. 

If your appointment has been impacted:

View special accommodations prior to scheduling your exam. Exam appointments cannot be made for 24 hours following your registration. Please refer to the link in the registration confirmation email you received.

You must be registered exam candidate to schedule an exam appointment.

At any time, feel free to contact us at candidate@fdpinstitute.org 

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