The health and safety of those taking the FDP® exam are paramount to us. The FDP Institute continues to closely monitor the COVID-19 pandemic and review the recommendations from national and state health organizations. To help accommodate candidates for the FDP® exam from October 12 - November 8, 2020, the FDP Institute will allow remote proctoring for all candidates
The following information provides answers to common questions, including the steps and process to apply for the remote proctoring option.
What is Remote Proctoring?
Who is eligible for remote proctoring?
I live outside of the United States of America, am I eligible for remote proctoring?
What is the difference between taking the exam at home/ office and taking taking it a Prometric test center
What are the system requirements for remote proctoring?
How do I check/ change my screen resolution to 1920 x 1080
For Windows computers:
For Mac computers:
How do I apply to take my FDP Exam remotely?
I already have an appointment at a test center but would like to test to make use of the Remote Testing offer. How do I schedule a remote testing appointment
What are the test requirements for a home or office setting?
What should I expect on test day? What is the remote candidate check-in process?
I. During the check-in process the following self-service steps will occur:
II. You will meet the Prometric Readiness Agent who will guide you through three security checks before launching your exam:
IMPORTANT: Do not have your laptop connected to a docking station anytime during the setup of your exam. This can cause connectivity issues. Make sure to clear your workspace and put away all personal items.
What happens if I experience a disruption to the exam due to internet connectivity? What should I do?
>> If connectivity cannot be reestablished due to an unstable or lost internet connection, the exam will be terminated. Candidates can report the issue to Prometric. Upon review and approval by FDP Institute, candidates may receive one opportunity to retake the test again remotely or at a test center (contingent on appointment availability).
How can I prevent internet connectivity from disrupting my exam?
Will I be able to see the Proctor on my computer during the exam?
Can I use a tablet, notebook, or smartphone to take the remote proctored exam?
What is allowed and not allowed in my testing area?
Can I take breaks during the exam?
How will I receive my exam results after completing the exam?
Where can i find additional information about Remote Proctoring
FAQ Remote Proctoring